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Sally Shalam, the UK's leading travel journalist (Conde Nast Traveller and The Guardian) delivered an inspired speech at last week's South West Tourism Awards... about  inclusiveness being the industry's next big challenge.  It's a great read with a few home truths about marketing to an older generation who in their younger days sported Afghan coats or mini skirts, attended Rolling Stones concerts and put ruck-sacks on their backs to go travelling... You will find a link to the speech in the Members' Area - under News & Information.