VisitBritain / VisitEngland Business Advice Hub

VisitBritain/VisitEngland’s relaunched Business Advice Hub provides free resources to help England tourism businesses to grow.

On the updated Hub you can…

  • Learn how to get international-ready and reach overseas markets effectively
  • Get top tips on digital marketing
  • Understand your legal obligations as an accommodation business
  • Find local support specific to your area
  • Explore case studies of real-life businesses…and more.

As well as Covid-19, topics currently covered on the Hub are:

Start your business

The key target markets in your destination, guidance on the practicalities of setting up a new business and where to get help from mentors.

 

Find funding

Funding options for your business and guidance on managing finances more effectively to maximise your profit margins.

 

Know your legal obligations

On what grounds you can refuse a booking, what licences you need to provide TVs and how to comply with health & safety regulations. You can also buy a printed copy of the popular Pink Book: legislation for tourist accommodation.

 

Understand health and safety

Your legal responsibilities, how to run a safe business and create a Fire Risk Assessment using a free online tool.

 

Make your business accessible

Guidance, tools and resources to help you provide access for all – and gain a share of a £12 billion market. You can also create an Accessibility Guide for your businesses using a free online tool.

 

Make your business sustainable

How to save money, reduce your impact and win more customers with practical sustainability tips and case studies.

 

Employ and manage staff

Step-by-step guides to finding and employing staff, guidance on managing employees and information on apprenticeships.

 

Find training

Training courses for you and your staff on customer service, digital skills and inclusion.

 

Get quality assessed

How to get an official star rating or accreditation for your business from the national tourist board.

 

Enter the Awards for Excellence

How to apply for one of the highest accolades in English tourism – the VisitEngland Awards for Excellence.

 

Market your business

VisitEngland/VisitBritain marketing opportunities, our Digital Marketing Toolkit and best practice communication guides.

 

Attract international visitors

Guidance to help your business get ‘international ready’, including extensive research on overseas markets and our Inbound Tourism Toolkit.

 

Find local support

An online tool that tells you who your local Destination Organisation (local tourist board) and Growth Hubs are.

Island Makers launched!

The Island Makers has been established in a response to the worrying and uncertain times that we all find ourselves in. We are a collective of over 25 talented artists and makers who are all based on the Isle of Scilly. Our aim is to support those within and outside of our community – We all feel very vulnerable.

Through this website platform, we hope to not only sell a wonderful collection of artisan gifts, artwork and homewares but keep in touch and offer support to each other, include things of interest to those who love the islands, and even throw in the occasional creative challenge.

Head here for their website – www.theislandmakers.com

 

 

The Isles of Scilly takes home double gold in the latest South West Tourism Awards

Tanglewood Kitchen for Tourism Innovation and Longstone Lodge & Cafe for New Tourism Business.
This annual event received more than 800 entries across the whole of the South West from Wiltshire and Dorset in the east, to Cornwall and the Isles of Scilly in the west, and from Devon in the south to Somerset, Bristol, Bath and Gloucestershire in the north.
Huge achievement and many congratulations to our two remarkable tourism businesses.

https://www.southwesttourismawards.org.uk/winners

IP launches special double cover Guide for 2020

New Guide for the Isles of Scilly highlights exceptional natural beauty and wellbeing,
and features a Special Edition double cover for 2020

The Islands’ Partnership, the destination management organisation for the Isles of Scilly, is delighted to reveal its official Islands Guide for 2020. The much anticipated 124-page annual brochure is already available to read online and download, while printed copies will be available next week.

Once again, the 2020 Guide, which was designed and produced by Wolf Rock Marketing, has a high quality feel with stunning photography and engaging editorial from the likes of food writer and Sustainability Sessions founder, Melissa Hemsley, Man Booker-nominated author Wyl Menmuir and TV presenter, Sarah Beeney. For the first time ever, there will also be two cover designs of the Isles of Scilly 2020 Guide – a day and night version of a textured line-drawn pattern by talented illustrator Nick Hayes depicting elements of Scilly’s landmarks and experiences.

This year, one of the themes for the Guide is our Stargazing on Scilly, focusing on our incredible dark, unpolluted and sparkly night skies.  It also takes a closer look at Scilly’s Hidden History – how this tiny archipelago has evolved over the last 9,000 years, while Scilly’s resident ornithologist Will Wagstaff and seal expert Dr Robert Lambert encourage us to the islands for a closer look at our wonderful birdlife and Atlantic grey seal population, and Melissa Hemsley unearths some of the Scilly’s foodie goodness and exceptional dining experiences.

In addition, the 2020 Guide interviews two extended families who have been coming to the islands with their children, and now grandchildren, for holidays since they can remember, and offers ideas for top weekend getaways from the city, themed breaks happening in the spring and autumn such as writers’ retreats, guitar breaks, and yoga breaks; and all the right reasons to get married or celebrate a special occasion on the islands. 

The Guide also includes the usual island highlights – including the spirit of each of the inhabited islands and suggestions on what to do and where to go when visiting. There are also details on how to get to Scilly, including the new helicopter service starting in March 2020 in addition to the passenger ferry and Skybus options, how to get around once you’ve arrived, as well as more than 40 pages of accommodation options.

“The Isles of Scilly Guide is widely regarded as one of best destination guides in the country which is something we’re incredibly proud of and naturally keen to see continue,” says Nick Bond, Islands’ Partnership Executive Director. “Every year we strive to produce a Guide that does Scilly justice and to showcase its incredible beauty, authenticity and cultural identity. With another original and distinctive cover this year, indeed the choice of covers, coupled with its inspiring content and compelling reasons to visit, I’m sure that the 2020 Guide will be another huge success.”

Printed copies of the 2020 Guide can be ordered via visitislesofscilly.com/home/get-our-guide, or it can be read/ downloaded on ISSUU.

New look to the IP team

Some of you will know that Nick Bond arrived in September as the IP’s new executive director. What you may not know is that Amanda Bond, his wife, is also a tourism marketing professional, and she joined the Islands’ Partnership last month as Head of Marketing. Jaclyn Pearson has also joined the IP leading membership and business engagement across the islands. Welcome to all!

In the photo, from left to right: Jaclyn Pearson, Nick Bond, Amanda Bond, Annie Lethbridge (IP Administrator) and Jeremy Brown (Creative Islands).

Winner of Isles of Scilly Photo Competition 2019 announced

A photo depicting Richard Pearce’s art studio on Bryher has scooped this year’s top prize in the annual Isles of Scilly Photography Competition, which is organised annually by the Islands’ Partnership. Kathryn Watson, a Metropolitan Police officer from Cambridge took the photo, entitled “An Artist’s Studio”, whilst on holiday with her wife and in-laws during the Creative Scilly festival in May this year.

Kathryn’s photo was selected as the outright winner from 35 shortlisted photos from across eight categories after she polled more than 1,000 votes on the Visit Isles of Scilly Instagram feed (@visitislesofscilly). In fact, Kathryn had no less than five photos shortlisted in this year’s competition, so a very worthy winner. She wins a three-night break for two on Tresco Island and two return flights with Penzance Helicopters, the new travel service to Scilly which starts up in March 2020.

A passionate amateur photographer, this year was the first time Kathryn had brought her wife to the islands. “I wanted her to discover this amazing archipelago so close to Cornwall that hold very fond memories for me,” she says. “Living in Cornwall as a child, we used to visit Scilly often, staying on St Mary’s and island hopping to all the others. I remember the freedom – being allowed to wander off on our bikes and being left to our own devices. These days, I find the islands instantly relaxing and totally stress-free.

“The islands are also perfect for budding photographers,” she continues. “I rarely get the time to take experimental photos these days due to my busy work schedule, but when I was on Scilly earlier this year, I enjoyed getting up at 4.30am, and getting out. Being on the islands for Creative Scilly was also perfect timing as I loved all the street performances and artists’ workshops. It was fantastic to bring together the favourite elements of my holiday in one image, and even better that it helped me win the competition!”

This year’s Visit Isles of Scilly photography competition, which has run every year since 2014, saw more than 700 entries across 8 categories: #MyScilly, Dark Skies, Dine the Isles, Everyday Magic, Instaworthy, Scilly Creatives, Scilly Events and Wild Scilly.

“The Isles of Scilly Photography Competition is now a firm fixture in the islands’ calendar which draws a lot of enthusiasm and excitement from visitors, and islanders, keen to showcase their photographic talent,” says Nick Bond, Executive Director of the Islands’ Partnership. “The quality of the entries this year was second to none and we’re delighted that so many will find their way into our existing photographic library and also feature in our marketing materials throughout 2020. Kathryn’s photo, together with a number of the shortlisted finalists, will also feature in the forthcoming 2020 Isles of Scilly Guide.”

The Islands’ Partnership would like to thank Tresco Island and Penzance Helicopters for providing the fantastic prize for the competition.

Scilly success at this year’s Cornwall Tourism Awards

The Isles of Scilly scooped three gongs at last week’s dazzling Cornwall Tourism Awards which, for the second year running, took place in the stunning Truro Cathedral.

Tanglewood Kitchen won Gold in the Tourism Innovation of the Year category for its Tanglewood Table – an intimate dining experience for eight people set in the Old Sorting Office on St Mary’s – and Longstone Lodge & Café also won Gold in the New Tourism Business of the Year for its new style hostel accommodation and café. Karma St. Martin’s took a Bronze Award in the hotly-contested Small Hotel of the Year category.

This year, 77 awards were given out across 27 different categories – with standards once again taking a step up. The awards celebration was enhanced by a hilarious presentation from Cornish comedian Johnny Cowling who, together with host and BBC presenter Daphne Skinnard, at one point had all 320 guests on their feet singing karaoke!

“It is a real joy to see Scilly’s business excel at the Cornwall Tourism Awards – the standards are high, and getting higher all the time, and our leading businesses on the islands have to compete very hard to deliver a fantastic tourist offering,” says Nick Bond, Executive Director of the Islands’ Partnership (the Destination Management Organisation for the Isles of Scilly) which is instrumental in encouraging its member businesses to take part. “All our winners should be congratulated on their success, especially in a destination as competitive as Cornwall, and we hope that more of Scilly’s accommodation providers, attractions and experiences are encouraged to enter next year and beyond. It was a great night – not just for the islands – and a superb way to wrap up the 2019 season.”

The successful finalists from Cornwall & the Isles of Scilly will be fast-tracked into matching categories in the South West Tourism Excellence Awards in February 2020 and possibly invited to represent Cornwall and the Isles of Scilly in the National VisitEngland Awards in April 2020.

The full list of finalists, as well as the film taken on the night can be found on the Cornwall Tourism Awards website. https://www.cornwalltourismawards.org.uk/

Internationally-acclaimed Arts Organisation, Invisible Flock, selected to scope ideas for permanent installation on the islands

Award-winning arts organisation, Invisible Flock, has been appointed by Creative Islands, the Arts Council funded project for the Isles of Scilly led by the Islands’ Partnership, to take up a week-long residency on Monday 7th October to develop proposals for a permanent installation for the islands.

Focusing on energy, the environment and new technologies, Invisible Flock’s Technical Director Ben Eaton (second from left in the photo) will use his time on Scilly to familiarise himself with the islands and engage with residents, visitors and the islands’ local artists through community workshops, lectures, and activities at the Five Islands School. In particular, Ben will seek to explore Scilly’s amazing and unique natural environment and wildlife, the Smart Energy solutions and new technologies already emerging across the islands.

“Invisible Flock creates highly sensory installations and environments, with our practice rooted in questioning the world in which we live and looking to nature as something that is infinitely bigger and worth preserving,” says Ben. “The focus of the project on Scilly gives us a fantastic opportunity to open up dialogue with those living, working and visiting the islands to help us explore alternative ways of approaching creative solutions and long-lasting change. It is something we are very passionate about.”

“We are delighted that Invisible Flock has been selected to take an artist’s residency on the islands,” says Nick Bond, Islands’ Partnership Executive Director. “Their catalogue of creative work and installations is incredibly powerful and their themes and practices resonate brilliantly with what our islands stand for: protecting and keeping special the spectacular environment in which we live, yet recognising that we have to adapt to change and challenge ourselves to do this innovatively, positively and with forethought. We look forward to seeing their proposals for an installation on Scilly following Ben’s visit here next week.”

This third artist’s residency appointment follows last autumn’s residencies with renowned artists, Luke Jerram and Gordon Young, each of whom are now developing detailed proposals for artworks for the islands in collaboration with local community groups and artists. It is anticipated that Invisible Flock will deliver its proposals in December for a permanent installation to the Creative Islands.