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The Islands’ Partnership is delighted to announce that the Isles of Scilly Tourist Information Centre (TIC) is amongst three island businesses shortlisted for this year’s Cornwall Tourism Awards.

The other two finalists are Hell Bay Hotel – in the Small/Boutique Hotel of the Year category (for an unprecedented fifth consecutive year) and Karma St. Martin’s, once again in the Dog Friendly Business of the Year category.

The finalists will be honoured with either a Gold, Silver or Bronze gong at this year’s ceremony taking place at Truro Cathedral in Cornwall on Thursday 1st November.

In addition, Karma St. Martin’s, Longstone Café and The Nook (Seriously Scilly) on Bryher were all Highly Commended in this year’s selection process in the Small/Boutique Hotel of the Year, Café & Tearoom and Self-Catering accommodation categories, respectively.

Hell Bay Hotel has been a finalist in the Small Hotel of the Year category for the last five years, scooping Gold in the last four years and going on to represent Scilly at both the regional South West Tourism Awards and nationally at the VisitEngland Awards. Karma is also a previous Cornwall Tourism Award finalist.

The TIC on Scilly was Highly Commended two years ago when it last entered the Awards. Since then, the TIC has worked hard to improve its customer service offering – in particular, creating an active Facebook page, moving its access statement and accessibility updates online, and increasing and improving the retail and visual displays inside. The TIC has also enjoyed a strong partnership with the Isles of Scilly Wildlife Trust for the last two years, since Council funding was withdrawn in 2016.

Fewer island businesses opted to take part in the Awards scheme this year than in the previous two or three years, but those businesses who did all benefit from having their bids scrutinised and benchmarked against Cornwall’s best. They will also receive a judge’s report and recommendations as part of the evaluation process, which is designed to help them find ways to continually improve and innovate.

“We’re delighted for all the businesses on Scilly who have been named finalists and who have been Highly Commended at this year’s awards - and especially to see both Hell Bay and Karma back in the frame this year,” says David Jackson, Executive Director, Islands’ Partnership. “Every year, the judging gets tougher as visitors’ expectations increase, so it is great to see that Scilly remains competitive with the rest of Cornwall. We are particularly pleased to see that the efforts made by the Tourist Information Centre team to improve even further since it was Highly Commended two years ago have been recognised. The TIC, and the whole team behind it, are a true asset to these islands. We wish all our finalists the very best of luck on the 1st November,” he adds.

Robin Barker, Director of Services for Tourism who runs the awards programme comments: “This year’s awards saw records broken yet again – with 189 entries in the Cornwall awards and 651 across the South West. The Isles of Scilly have performed well with three finalists and three Highly Commended businesses. Our judges always look for evidence not just of the ‘good’ but of the ‘excellent’, hence to be a finalist is a very significant achievement indeed, particularly in England’s top rated destination.”

Successful businesses in the Cornwall Awards will be fast tracked into the South West Tourism Excellence Awards in February 2019 and possibly invited to represent Cornwall and the Isles of Scilly in the 2018/2019 National VisitEngland Awards.

All the finalists can be viewed on the Cornwall Tourism Awards website.

Upcoming Events

  • Tue
    13
    Jan
    2015
    1pm - 3pmLife Long Learning St Mary's (next to Sports Hall)

    Two hours of informal training that will help you improve booking opportunities...

    Make the most of your business listing:

    - Use all 4 photo opportunities, and make sure your photos are the best you can have

    - Are you saying all the right things?

    - Improve your copy to that it maximises SEO opportunities

    - Ensure your meta data works for you

  • Thu
    15
    Jan
    2015
    10am-12 noonLife Long Learning St Mary's (next to Sports Hall)

    Two hours of informal training that will help you improve booking opportunities...

    Make the most of your business listing:

    - Use all 4 photo opportunities, and make sure your photos are the best you can have

    - Are you saying all the right things?

    - Improve your copy to that it maximises SEO opportunities

    - Ensure your meta data works for you

  • Wed
    28
    Jan
    2015
    10.15am - 1pmIP Office
  • Thu
    29
    Jan
    2015
    10am-12 noonLife Long Learning St Mary's (next to Sports Hall)

    This is the rescheduled training from 15th January.  If any spaces come up, we will open it up again to all IP members.

    It's about how to make the best of your business listing on the Visit Isles of Scilly website..

    - better photos

    - writing good copy

    - accentuating the plus points of your business

    - improving SEO opportunities

  • Tue
    03
    Feb
    2015
    1pm - 3pmLife Long Learning St Mary's (next to Sports Hall)

    Twitter as an effective marketing tool

    Creating an account, building your profile

    How, what and when to tweet

    Useful hints and tips

  • Thu
    05
    Feb
    2015
    10am-1pmIP Office, Steamship House, Hugh Town

    Advice and troubleshooting clinic for members already using Facebook, Twitter and Tripadvisor.  Walk-in!

  • Fri
    06
    Feb
    2015
    10am-12 noonLife Long Learning St Mary's (next to Sports Hall)
    • Why WiFi is good for business
    • Getting it set up; costs and equipment
    • Choosing the right routers and boosters to get through granite walls and ensure consistent coverage throughout large or awkward buildings
    • Troubleshooting (Q&A)
  • Thu
    12
    Feb
    2015
    10am-12 noonLife Long Learning St Mary's (next to Sports Hall)

    Facebook as an effective marketing tool

    Creating an account, building your profile

    How, what and when to post

    Useful hints and tips

  • Tue
    24
    Feb
    2015
    Wed
    25
    Feb
    2015
  • Wed
    25
    Feb
    2015
    Thu
    26
    Feb
    2015
    All dayTregarthen's Hotel

    This is organised by Tregarthen's Hotel.  Details can be found via www.supplyscilly.co.uk 

  • Wed
    04
    Mar
    2015
    All daySt Marys'

    Invitation only event led by Export Cornwall for those businesses and organisations  seeking to access foreign markets. Contact Amanda Pender for more information.

  • Mon
    09
    Mar
    2015
    Fri
    13
    Mar
    2015
    Various times, all weekTregarthen's and Life Long Learning

    A week long programme of presentations, workshops and events, jointly hosted by the Islands' Partnership and the Council of the Isles of Scilly

  • Tue
    10
    Mar
    2015
    2:15 pmIP Office, Steamship House, Hugh Town
  • Wed
    25
    Mar
    2015
    10:15 amSt Marys' (IP office TBC)
  • Sat
    28
    Mar
    2015
    Sun
    29
    Mar
    2015
    All dayBeaches across Scilly
  • Mon
    30
    Mar
    2015
    11am - 12.30pmLife Long Learning St Mary's (next to Sports Hall)

    - Why WiFi is good for business

    - Getting it set up; costs and equipment

    - Choosing the right routers and boosters to get through granite walls and ensure consistent coverage throughout large or awkward buildings

    - Troubleshooting (Q&A)

  • Sat
    11
    Apr
    2015
    Fri
    17
    Apr
    2015
    All dayAll islands

    www.visitislesofscilly.com/walkscilly

  • Mon
    11
    May
    2015
    Sage, Gateshead

    Rooting for Hell Bay Hotel in the Small Hotel of the Year Award

  • Tue
    12
    May
    2015
    10:15 amBryher
  • Tue
    02
    Jun
    2015
    5.30pm - 9pmTregarthen's Hotel, St Mary's
  • Wed
    03
    Jun
    2015
    10am - 12noonLife Long Learning

    By invitation only

  • Wed
    17
    Jun
    2015
    10:15 amSt Martin's (TBC)
  • Thu
    16
    Jul
    2015
    6pm - 8pmIP Office
  • Mon
    17
    Aug
    2015
    Gates 7pm, Film 8.45pmHolgates Green

    Tickets from the TIC - 01720 424031

  • Fri
    28
    Aug
    2015
    Sun
    30
    Aug
    2015
    VariousKarma St Martin's, Tresco, Star Castle

    The Islands' Partnership is proud to host this leading lady from Fascinating Aida as she tours Scilly with her own show, Everything's Coming up Roses.

  • Thu
    17
    Sep
    2015
    10am - 12.30pmSteamship House
  • Thu
    24
    Sep
    2015
    11.30 - 130St Mary's Hall

    A meeting to discuss how the cruise ship Meet & Greet programme has gone this year, and how we can make it even better for 2016.  Followed by a thank you buffet lunch. 

  • Tue
    29
    Sep
    2015
    Wed
    30
    Sep
    2015
    10am - 4pm Newquay Airport Aerohub

    IP members are invited to attend the Cornwall Expo 2015 Exhibition & Conference in the unique setting of Cornwall Aerohub's largest hanger at Newquay Airport.  Learn about the infrastructure improvements programmed for Cornwall and Scilly over the next five years, and how they are set to continue to transform and grow our businesses, skills base and tourism industries.  Further details to follow.

  • Thu
    01
    Oct
    2015
    Sun
    04
    Oct
    2015
  • Fri
    02
    Oct
    2015
    10:15 amSt Mary's
  • Thu
    22
    Oct
    2015
    11am - 1pmChurch Hall, St. Mary's
  • Thu
    26
    Nov
    2015
    10am - 12 noonLife Long Learning (next to Sports Hall)

    Get your photography right; create SEO friendly copy; learn how to do great special offers

  • Tue
    01
    Dec
    2015
    10:30 amIP Office, Steamship House, Hugh Town
  • Thu
    03
    Dec
    2015
    10am - 12.30pmLife Long Learning (next to Sports Hall)

    How to write for websites; decided on the right architecture for you!
    Please note, this is preliminary training for those attending the "Build a Website" training in January. If spaces are tight, then priority will be given to them.

  • Wed
    23
    Dec
    2015
    5pm - 9pm TBCHugh Town

    The second Christmas fayre organised by the Islands' Partnership.  Carol Singing, live music, Christmas treats, quizzes and children's activities etc etc.

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